California residents will be charged 9.75% tax for all sales. There will be no charge of tax for out of state residents.
When an on-line order form is completed, you will have the opportunity to create a gift message of sixty characters, which will be printed on the packaging slip which will be included on with your order.
Returns and Exchanges
Your products have been especially made for your order. Our ingredients are made from quality products without preservatives or dyes. Our fragrances come from the South of France. Each blend is carefully made and packaged to your satisfaction.
If you are not satisfied with your order you may return the unopened merchandise to La Bouquetiere, Inc. within 15 days from the date of purchase for a full refund. After 15 days you may return the unopened merchandise for exchange or store credit up to 30 days after purchase. A 25% re-stocking fee will apply on wholesale orders. Shipping fees may apply on exchanged merchandise. Returned, unopened merchandise must be accompanied with the original sales receipt. We do not offer cash refunds or return credit to credit or debit cards. Returned merchandise must be in saleable condition.
Please allow two to four weeks from the date of your return for your request to be processed.
In order to give you faster and better service we highly recommend contacting our customer service department at:
Retail Customers: (800) 884-4833
Between the hours of 10:00am-5:00pm PST.
La Bouquetiere, Inc.
539 Railroad Avenue
South San Francisco, CA 94080
Fax Number: 650-636-2665
In the event you should have further inquiries regarding our exchange and credit policy and procedures, please contact Customer Service online at firstname.lastname@example.org.
Order via Online @La Bouquetiere.com
La Maison de La Bouquetiere will attempt to make every effort possible to deliver your merchandise within the specified shipping time allotment, of seven to ten business working days. In the event items ordered are on “back order” status, shipment may be delayed. Items ordered together will not necessarily be guaranteed delivery at the same time. La Bouquetiere will notify you if an item(s) will not be available for shipping within thirty days. You will then be granted the option of canceling your order. International orders are to be made in U.S. currency only.
Shipping and Handling Charges – For Standard Domestic Shipping.
IF YOUR ORDER TOTALS
Up to $9.00
$400.00 AND OVER: ADD 15% OF THE MERCHANDISE TOTAL
For Rush: Please add the above plus 20% of the total purchase amount.
Above shipping totals valid only in the continuous United States, including AK, HI and Puerto Rico. A surcharge may apply to International Orders (Canada), customs and duties will be the responsibility of the recipient.
All Orders including Domestic, Hawaii, Alaska, other U.S. Territories and international orders are shipped via USPS.
A.P.O. or Military Delivery no longer available.
Please note: free shipping on promotions is applied only after the discount has been calculated not before. The purchased products must meet the minimum after the discount in order to be applicable.